DRINKING WATER WARNING BOIL YOUR WATER BEFORE USING
HIERVAN EL AGUA ANTES DE USARLA. ESTE INFORME CONTIENE INFORMACION MUY IMPORTANTE SOBRE SU AGUA DE
BEBER.
TRADUZCALO O HABLE CON ALGUIEN QUE LO ENTIENDA BIEN.
Boil Water Advisory Issued for Pennsylvania American Water Customers in Parts of Norristown and
Plymouth Township

NORRISTOWN, Pa. (July 6, 2026) – Pennsylvania American Water routinely monitors the conditions in
the distribution system. Earlier today there was a loss of positive pressure in the distribution
system due to an equipment failure. A loss of positive water pressure is a signal of the existence
of conditions that could allow contamination to enter the distribution system through backflow by
back pressure or back siphonage. As a result, we are issuing a boil water advisory for customers in
the affected area.

This notice applies to 1,069 customer connections in Pennsylvania American Water’s
Norristown system in the Municipality of Norristown and Plymouth Township.

For a map of the affected area, click here.

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for
one minute, and cool before using; or use bottled water. You should use boiled or bottled water for
drinking, making ice, washing dishes, brushing teeth and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria,
viruses and parasites, which can cause symptoms such as nausea, cramps, diarrhea and associated
headaches.
These symptoms, however, are not caused only by organisms in drinking water, but also by other
factors. If you experience any of these symptoms and they persist, you may want to seek medical
advice.

Guardians of infants and young children and people at increased risk, such as pregnant women, some
of the elderly, and people with severely compromised immune systems, should seek advice from their
health care advisors about drinking this water. General guidelines on ways to lessen the risk of
infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426 4791.

What happened? What is being done?
The equipment has been repaired and positive pressure restored. The company is also collecting and
analyzing additional water quality samples including bacteria samples. We will inform you when you
no longer need to boil your water. For more information, visit

www.pennsylvaniaamwater.com, and select Alerts, or contact Pennsylvania American
Water’s customer service center at 800-565-7292.

Please share this information with all the other people who drink this water, especially those who
may not have received this notice directly (for example, people in apartments, nursing homes,
schools and businesses). You can do this by posting this notice in a public place or distributing
copies by hand or mail.

This notice is being sent to you by Pennsylvania American Water.
PWS ID Number: 1460046 Date issued: July 6, 2026
MEDIA CONTACT:
John Kelemen
External Affairs Manager [email protected] 484-238-5216

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